| MINIMUMS: | AAA | NO EBAY or AUCTION SALES ALLOWED: |
| · Minimum order of 1 case | · Crane USA reserves the right to request removal of | |
| · No Mixed Cases | our products from auctions | |
| · Prices effective Aug 1, 2012 | · An authorized buyer must sign all purchase orders | |
| AAA | ||
| TERMS: | RETURN POLICY: | |
| · Net 30 days on approved credit | · Return Authorization numbers (RA#s) must be obtained | |
| · Visa/Master Card accepted | from a Crane USA Customer Service Representative before | |
| · No C.O.D. Orders | merchandise can be returned: | |
| · All past due invoices are subject to a 2% late charge | customer-service@crane-usa.com / 1-888-599-0992 | |
| · All returns without RA#s will be refused | ||
| FREIGHT: | · A 25% restocking fee may be applied. | |
| · All orders are FOB shipping point | · We are not responsible for returns that are lost or delayed | |
| · LTL Shipments begin at 150 lbs dim weight | during shipping and we can only credit you for the items | |
| · Please call Crane USA to arrange LTL shipments or | received. | |
| provide LTL carrier information | ||
| WARRANTY: | ||
| CLAIMS: | · A limited 1 year warranty protects all Crane USA products | |
| · Each shipment should be inspected for shortages | · Warranty policy does not apply to Buyer's Remorse | |
| and damages | · Warranty policy does not cover abuse, neglect or normal | |
| · Signature signifies acceptance of merchandise at | wear and tear | |
| receivers risk | · Please call Crane USA customer service for all warranty claims | |
| · If questionable, please reject delivery of merchandise | customer-service@crane-usa.com / 1-888-599-0992 | |
| · Any exceptions (shortages/damages) must be noted | ||
| on freight | ||
| bill and reported to the freight carrier within seven days | ||
| of receipt of merchandise |